The FixedIntel Platform
A complete fixed operations platform. Train every role in the shop — from lube tech to master specialist. Develop the operators who run them. Surface the data that makes them profitable.
Three Layers, One Platform
TIER 1
Train the people who turn the wrenches and meet the customers.
TIER 2
Build the managers, foremen, and service directors who run high-performance shops.
TIER 3
Surface the truth behind the numbers. Direct the operators. Drive the changes.
Tier 1 · Workforce Development
From new hire on day one through ASE Master + L-series specialist. One platform, one progression.
FIXEDINTEL EXPRESS
LEVEL 1
Oil, filters, tires, fluids, belts, lighting, lift safety. Day-one survival for a new hire.
LEVEL 2
Fluid exchanges, brake service, alignment basics, OBD-II fundamentals. Ends with ASE G1 mock exam.
FIXEDINTEL ACADEMY
A1
A2
A3
A4
A5
A6
A7
A8
A9
Each area: 10 interactive modules · 1 flagship simulator · 50-question practice exam · printable reference library. iOS + Android app companion.
FIXEDINTEL SPECIALIST
SPECIALIST L1
Master-level engine diagnostics. Strategy-based, secondary ignition, network bus root-cause.
Requires: ASE A8
SPECIALIST L2
Master-level diesel diagnostics. ECM strategy, HPCR, aftertreatment fault isolation, regen failure logic.
Requires: ASE A9
SPECIALIST L3
HV diagnostics and repair. Battery, ICE in hybrid context, drive motor, power electronics, hybrid support systems.
Requires: ASE A6 + A8
SPECIALIST L4
Radar, camera, ultrasonic, and other ADAS systems. The $500–$2k calibration job most shops can't do.
Requires: multi-area depth
FIXEDINTEL ADVISOR
Customer write-up scenarios, objection handling, upsell technique, multi-point inspection presentation. iOS + Android app for daily reps.
Tier 2 · Operator Development
Service managers, foremen, and fixed ops directors get content that's about leadership, recruiting, retention, and financial control — not bay-floor diagnostics.
LEADERSHIP
Mini course for service managers and foremen. Coaching techs, running the shop floor, holding accountability, communicating with ownership.
FINANCIAL
Read your P&L like an operator. Effective labor rate, hours per RO, absorption, gross profit on parts vs labor, warranty recovery — what the numbers mean and how to move them.
RESOURCES
Recruiting templates by platform, retention toolkit, pay plan calculators, done-for-you ad library, KPI dashboards, onboarding checklists, printable shop signs.
Tier 3 · Strategic Intelligence
Forensic-grade audits and operator-level intelligence for the people whose unit of measure is profit margin across rooftops.
FORENSICS
Forensic-grade operational audit. We analyze DMS data, financial statements, and retention metrics. You receive a 30-page findings report, a two-hour findings call, and a 30/60/90 action plan. Two-week turnaround.
Sample X-Ray →OPERATOR ACADEMY
Full course for fixed ops VPs and dealer principals. Multi-rooftop strategy, talent operating systems, group-level KPI command, customer experience as profit driver.
COMMAND
Real-time KPI monitoring across rooftops. Group benchmark rollups, alerts when performance drifts, executive-tier dashboards for strategic decision-making.
The platform compounds
Every product feeds the next. Better techs make better numbers. Better numbers reveal where to train. The platform pays for itself through the people it develops.
